Privacy Policy

LAST UPDATED: MARCH 2026

Sinqra ("we", "us", "our") is a brand operated by Avriella obrt, registered in Croatia. We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit sinqra.io and use our services.

1. Data Controller

The data controller responsible for your personal data is:

Avriella obrt (operating as Sinqra)
[YOUR ADDRESS]
Zagreb, Croatia
Email: privacy@sinqra.io

2. What Data We Collect

2.1 Data you provide directly

When you fill out our qualification form, we collect:

Your name
Business email address
Annual revenue range (selected from predefined options)
Description of your biggest operational challenge

We extract your company domain from your email address to research your business publicly available information.

2.2 Data collected automatically

When you visit our website, we may collect:

IP address (anonymized where possible)
Browser type and version
Device type and screen resolution
Pages visited, time spent, and referral source
Approximate geographic location (country/city level)

This data is collected through cookies and similar technologies. See our Cookie Policy for details.

3. How We Use Your Data

We use your personal data for the following purposes:

Qualification assessment — to determine if our services are a fit for your business (legal basis: legitimate interest)
Service delivery — to communicate with you about our services if you engage us (legal basis: contract performance)
Website analytics — to understand how visitors use our website and improve the experience (legal basis: consent via cookie banner)
Marketing — to measure the effectiveness of our advertising campaigns (legal basis: consent via cookie banner)

4. Third-Party Services

We share data with the following third-party processors:

Google Analytics (Google LLC, USA) — website analytics. Data may be transferred to the US under EU-US Data Privacy Framework.
Meta Pixel (Meta Platforms Inc., USA) — advertising measurement. Data may be transferred to the US under EU-US Data Privacy Framework.
Vercel Inc. (USA) — website hosting.
Supabase Inc. (USA) — form data storage. Data stored on EU servers.
Anthropic (USA) — AI processing for qualification analysis.

Google Analytics and Meta Pixel only load after you give explicit consent via our cookie banner. Without consent, no tracking cookies are placed.

5. Data Retention

Form submissions — retained for 24 months from submission, then deleted.
Analytics data — retained according to Google Analytics and Meta default retention periods (14 months for GA4).
Cookie consent preferences — retained for 12 months.

6. Your Rights

Under the GDPR, you have the right to:

Access — request a copy of the personal data we hold about you
Rectification — correct inaccurate personal data
Erasure — request deletion of your personal data ("right to be forgotten")
Restriction — restrict how we process your data
Portability — receive your data in a structured, machine-readable format
Object — object to processing based on legitimate interest
Withdraw consent — withdraw cookie consent at any time via the cookie settings on our website

To exercise any of these rights, email us at privacy@sinqra.io. We will respond within 30 days.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encrypted data transfers (HTTPS/TLS), secure hosting infrastructure, and access controls. However, no method of transmission over the internet is 100% secure.

8. Children

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children.

9. Supervisory Authority

If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP):

Agencija za zaštitu osobnih podataka (AZOP)
https://azop.hr

10. Changes to This Policy

We may update this privacy policy from time to time. The "last updated" date at the top will reflect the most recent revision. We encourage you to review this page periodically.